Earlier this year, the ISS Team at Heineken was named FM Service Provider Team of the Year during the Facilities Management Awards 2025, celebrating a high-performing team whose dedication, collaboration, and commitment to service excellence have set a new industry benchmark. 

Known for consistently going above and beyond, whether responding to emergencies with agility or creating memorable customer experiences, the ISS Heineken Ireland Team exemplifies what it means to deliver exceptional FM service each day.

Judges praised the team’s deeply connected culture, strong morale, and unwavering focus on staff well-being. Their standout initiatives, including the weekly Wednesday Walkdowns, highlighted a collaborative approach to continuous improvement, knowledge sharing, and enhanced performance. These efforts demonstrated not only operational strength but also a genuine commitment to people—both customers and colleagues.

The ISS Team at Heineken’s success reflects a wider shift within the FM industry toward integrated teamwork, proactive service delivery, and human-centred workplace strategies. Their 2025 win showcases what is possible when innovation, communication, and team spirit come together to elevate the FM experience.

As the sector continues to evolve, the ISS Team at Heineken’s achievement provides powerful momentum, setting a benchmark that inspires the next wave of FM innovators. 

With entries for the Facilities Management Awards 2026 now closed, attention shifts to the organisations that have stepped forward, showcasing their achievements and demonstrating how they are shaping the next era of FM leadership.

Major categories include Overall Excellence in Facilities Management, Facilities Management Leader 2026, and Total FM Service Provider of the Year, among others. Winners will be announced on 11 March 2026 at the New Convention Centre, Dublin.

Stay informed by exploring finalist updates through our official website and subscribing to the official newsletter for event news, insights, and exclusive announcements.