DWM Facilities Maintenance, a New York-based facilities management provider, has opened a new office in Orlando as part of a wider expansion strategy across the United States.

The move deepens its presence in a high-growth market and enhances its ability to support national clients with multi-site portfolios. The new location will add 10 roles over the next year, with more positions expected as the company scales.

For facilities management executives, the development highlights the continued push by service providers to strengthen regional coverage, improve response times, and widen maintenance capacity for retail, grocery, convenience, restaurant, commercial, and financial sectors.

The Orlando site is designed to operate in step with the existing Albany headquarters, supported by integrated communications systems and shared administrative processes.

Leadership emphasised that the goal is operational cohesion rather than a satellite model. DWM noted that employees in Orlando will manage customer service functions aligned with teams in New York, helping streamline workflows and reduce turnaround times for planned and reactive maintenance.

The office sits at 7009 University Blvd in Winter Park, placing it within one of Central Florida’s busiest economic corridors.

Local officials said the expansion reflects Orlando’s strong labour market, transport links, and competitive environment for service-oriented companies. The region’s airport connectivity also supports coordination between the two offices.

The Orlando Economic Partnership and CareerSource Central Florida assisted in recruitment, onboarding, and access to local business programmes, reinforcing the area’s appeal to companies seeking long-term operational bases.

Read the full report for a deeper look at the expansion and its implications for the facilities management sector.