OCS has extended its facilities management contract across the Elizabeth line following the award of a new concession to GTS Rail Operations, a joint venture between the Go-Ahead Group, Tokyo Metro, and Sumitomo. The renewed agreement spans an initial three-year term, with the option for a further two-year extension, covering 28 stations across the West, East, and Central sections of the line.

Since 2017, OCS has supported the Elizabeth line from construction through to full operation, maintaining service quality, safety, and reliability on one of the UK’s busiest transport networks. The line now handles up to 800,000 passenger journeys daily, underscoring the scale and complexity of the facilities management requirements.

Under the renewed contract, OCS will deliver a full suite of services including mechanical and electrical maintenance, fabric maintenance, and station cleaning. The company’s deep operational experience and network familiarity were critical factors in securing the extension.

Innovation and sustainability remain central to the partnership. In collaboration with GTS and Transport for London, OCS is deploying technology-led solutions, enhancing energy efficiency, and implementing data-driven asset management systems to optimise performance and support carbon reduction goals.

The agreement also emphasises social value, with OCS onboarding two new apprentices annually across hard services, soft services, and office-based functions. Additional community engagement programmes aligned with TfL’s broader objectives will be introduced during the delivery phase, creating opportunities for workforce development and local impact.

Mark Lloyd, Regional Director at OCS UK & Ireland, said: “This renewal reflects our shared commitment to high-quality service, innovation and sustainability across one of the UK’s most important transport networks.”

The renewed contract ensures that OCS continues to deliver essential facilities management that keeps stations safe, efficient, and welcoming for passengers while advancing sustainable and socially responsible practices.

Learn how OCS is driving operational excellence and sustainability across London’s Elizabeth line.